Technology and Digital Platform, 2019 Partner Summit
"We are shifting to more automation, better collaboration and faster speed to market - all in public, to embrace our customer first commitment". - Head of @telusdigital Product Development @kumar shares the power of our digital platform at our #DigitalPartnerSummit
ReadSupport unlimited and ever changing customer experiences @ GraphQL Day Toronto
The number of of customer experiences is growing rapidly every day. These customer touch-points also change, monthly, weekly, daily, hourly... How do we architect systems, technology, and platforms to enable the best possible customer experience for our users? In this talk, we will discuss approaches to leverage micro-services and GraphQL to enable the ability to support unlimited and ever-changing customer experiences.
ReadCommunities of Practice and how they accelerate Digital Business Transformation
I wrote an article with Shawn Mandel, Former Chief Digital Officer @ TELUS, on Communities of Practice and how they accelerate Digital Business Transformation.
ReadFirst to Market by Transforming Content Operations
“It took us a few years to really understand what it’s like to stand up a really strong digital architecture. We ended up standing up a bunch of different systems, and that’s where Contentful came in, as a solution to that problem.” “It wasn’t your typical standard large monolithic CMS … so it allowed us to consolidate five to seven different systems into one. We’ve had repeated success using Contentful.”
ReadContent Infrastructure at Scale with Contentful and TELUS
In February 2018, I gave a talk at the O'Reilly Software Architecture Conference in New York, NY, on How TELUS beats the competition to market by replatforming on content infrastructure.
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