Mental Models

Feedback System: Observation-Impact-Ask-Action

Avoid giving negative feedback. Celebrate behaviours that led to success. Celebrate failures and lessons learned as much as success. Have conversations about observations, impacts, and asks.

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Articles

Welcome to the new website and knowledge system of Andrew Kumar.

Welcome to the new website of Andrew Kumar. This serves as my personal kaizen knowledge system. Consider this the MVP: as I establish a content strategy and structure, learn and build my capabilities in the new tech stack, measure performance, gather feedback from my user base, and prototype.

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Mental Models

Minimum Viable Product

A minimum viable product (MVP) is a product with just enough features to satisfy early customers, and to provide feedback for future product development.

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Awards

2019 Digital Ecosystem of the Year

Great people, great partners, great work. My work on the TELUS Digital Platform garnered an award for 2019 Digital Ecosystem of the Year, by TM Forum (Telecom Management Industry Association).

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Talks

Technology and Digital Platform, 2019 Partner Summit

"We are shifting to more automation, better collaboration and faster speed to market - all in public, to embrace our customer first commitment". - Head of @telusdigital Product Development @kumar shares the power of our digital platform at our #DigitalPartnerSummit

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