Talks

Support unlimited and ever changing customer experiences @ GraphQL Day Toronto

The number of of customer experiences is growing rapidly every day. These customer touch-points also change, monthly, weekly, daily, hourly... How do we architect systems, technology, and platforms to enable the best possible customer experience for our users? In this talk, we will discuss approaches to leverage micro-services and GraphQL to enable the ability to support unlimited and ever-changing customer experiences.

Read
Articles

Communities of Practice and how they accelerate Digital Business Transformation

I wrote an article with Shawn Mandel, Former Chief Digital Office @ TELUS, on Communities of Practice and how they accelerate Digital Business Transformation.

Read
Case Studies

First to Market by Transforming Content Operations

“It took us a few years to really understand what it’s like to stand up a really strong digital architecture. We ended up standing up a bunch of different systems, and that’s where Contentful came in, as a solution to that problem.” “It wasn’t your typical standard large monolithic CMS … so it allowed us to consolidate five to seven different systems into one. We’ve had repeated success using Contentful.”

Read
Talks

Content Infrastructure at Scale with Contentful and TELUS

In February 2018, I gave a talk at the O'Reilly Software Architecture Conference in New York, NY, on How TELUS beats the competition to market by replatforming on content infrastructure.

Read
Talks

Strategy, Culture, and Tech. TELUS Digital @ Web Summit

In November of 2017, I had the pleasure of sharing the innovation and agile nature of our TELUS Digital strategy, culture, and technology alongside colleague Jonathan Azzi at Web Summit (Canada Summit Day) in Lisbon, Portugal.

Read